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Work Study Guidelines: Confidentiality

Confidentiality

TC Library respects the privacy of all customer; as such, under no circumstances may workers give out a customers's personal information.

Requests for a customer's personal information should never be honored. Personal information includes, but is not limited to:

  • Circulation records for any person other than the requestor
  • Identification of students who borrowed reserved items
  • Circulation records of students suspected of plagiarism
  • Interlibrary loan borrowing records
  • Personal information (addresses, phone numbers, etc.) of people in the patron database
  • Non-college associated library users
  • Fines and fees of a student requested by a parent without the student's permission
  • The name of a person who has checked out a particular item
  • Review of past users of an item or book
  • The nature of a person's reference request or database search
  • The names of persons who have used DVD or Reserve materials
  • A list of articles photocopied or emailed to a customer
  • A list of suggested acquisitions submitted by a customer
  • The identity of anyone conducting research on a particular subject