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Computer Support: Password Management Enrollment

Guide to important computer resources and tutorials

Getting Started With Password Management

Getting Started with Password Management Self Service

  • To initially setup your account you will first need to enroll in Password Management Self-Service. If you have already enrolled with the Password Self-Management you do not need to do it again.

  • Enrolling in Password Management Self Service provides single-sign-on access to Student Email, Office 365 and WebAdvisor

  • NOTE: If you recently registered for classes it could take 12 - 24 hours before your account is setup

  • Your password will expire every 90 days.  Watch your student e-mail 

  • For instructions to CHANGE your password, click the Password Reset/Change/Unlock tab above.

  • Watch the video, Using Password Management, and follow the instructions outlined below to get started

First Time Users with Password Management

DETAILED INSTRUCTIONS for Getting Started With Password Management

Set Up your Password

  1. Open your web browser and access then click Quick Links drop-drown menu and click on Password Management
  2. Click the Enroll button
  3. On the next screen enter your username and initial password.

Username = first 4 letters of your last name and last 4 digits of your ID#

Initial Password = first 2 letters of your last name with the first letter capitalized AND your 6-digit birthdate in MMDDYY format

For Example: last name = Smith and last 4 numbers of ID = 4567 and birthday = 04/13/1983

Username = smit4567

Initial password = Sm041383

Hint: Your ID is located on your TCCC photo ID badge or your registration receipt.

  1. Once completed click Next
  2. Setup your security questions and answers. 
  3. Click the Next button then click the Finish button.
  4. Click the Change Password button to set your password.

SET A STRONG PASSWORD using the following criteria:

  • 8 characters long
  • contain at least 3 of the following:
  • Upper Case letter (A to Z)
  • lower case letter (a to z)
  • Number (0-9)
  • Special Characters ~!@#$%^&_-+=\
  • Click the Next button then click the Finish button. 

You are now enrolled in Password Management


If you have any questions or problems with TC student e-mail or WebAdvisor please contact:

Student Computer Support (828) 835-4309

IT department (828) 835-4258

or  email