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If you have any questions or problems with TC student e-mail or WebAdvisor please contact:
Student Computer Support (828) 835-4309
IT department (828) 835-4258
or email firstname.lastname@example.org
First Time Users
First time users: Please visit https://reset.tricountycc.edu/ to enroll in Password Management
Student e-mail and WebAdvisor have the same password.
Passwords will expire every 90 days.
Check your email for notifications of your password expiration.
Click the START HERE-Password Management Enrollment tab above for instructions on the Password Management process.
To access WebAdvisor you click on the WebAdvisor icon on the TriCounty CC home page at www.tricountycc.edu.
First time users will use the following to log in to WebAdvisor:
Username: First 4 letters of your last name + last 4 digits of your student ID number
Password: First 2 letters of last name (with first letter capitalized) and your birth date in MMDDYY format
EXAMPLE: Jane Smith student ID:1234567 birthdate: January 1, 2001
Username: smit4567 Password: Sm010101
To Sign In
- Click on Log In located in the top right of the page.
Enter your user name. Leave off the “@students.tricountycc.edu” You will only enter the first 4 of your last name and the last 4 of your student ID.
- Once you have logged on you will see Students and Continuing Education menus.
If you have trouble accessing WebAdvisor that aren’t related to password problems please contact the IT department at (828) 835-4258 or by email at email@example.com