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Computer Support: START HERE - Password Management Enrollment

Guide to important computer resources and tutorials

Password Management Enrollment


Your TCCC student e-mail and Self Service accounts share a password that expires every 90 days.  To reset this password, students must “Enroll” in password management prior to your first password expiration. 

Please note: Password Management will not reset your Moodle password. 

Students may visit  and click on “Enroll”  You will be prompted to enter a username and password.


· Username:  first four letters of last name + last 4 digits of TCCC student ID number (located at top right of acceptance letter)

· Password:  first two letters of last name with first letter only capitalized + your birth date in two digit format

· Example:  Susie Student   student ID number 0123456    birth date: January 1, 2001

       Username:  stud3456          Password:   St010101


Returning from a previous semester and need to reset your password?

Visit: and click on “Forgot Password”

If you have previously enrolled in Password Management the system will bring up 2 of your 4 security questions.  Answer these questions correctly and you will be taken to a  password change form.  The new password may take up to 15 minutes to sync.




Having trouble logging in?  Please contact our Student Computer Support Center.

Contact: Carissa Cornwell     Phone: 828-835-4309   Email:

Need in person assistance?  Student Computer Support Center is located in McSwain 119 on the Main Campus.